About

FAQ

• Where is the store based?

  Roseville, MN

• Do you accept orders placed outside of the US?

  Yes, but it is more expensive for shipping costs and may take more time to arrive than US domestic shipping.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

• What if my item arrives damaged?

  Contact me with a picture of the damage in question and a return/replacement will be shipped as soon as possible.

• It says an item is out of stock. Will it be out of stock forever?

  No! Especially with some items, it takes longer to produce them since they're 3-D printed, so they tend to be made in bulk and then made available. Make sure to check for updates on my site or social media pages for when this will happen.

• Could you make a Robomat with custom colors/a pride flag not currently on sale?

  Purchaser-specified colors not at this time, but I'd be open to doing so in the future. Other pride flags I'd be happy to add in later if the demand is high enough.

• Why such a low stock on the Robomats?

  The Robomats are 3-D printed from the machines I have, and unfortunately I have a limited number of machines - in particular the head of the Robomat can take 12 hours to print on its own, thus I am limited by how many I can fully produce per day. If I can afford more machines, I can print them faster.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.